Effective date: August 15, 2025
AlpenReise.live is an independent Alpine travel design service. We curate trips and provide booking support for clients worldwide.
We design itineraries and coordinate bookings with third-party providers (hotels, transport, guides). Final terms (prices, cancellation, changes) are those of each provider and will be communicated before payment. You are responsible for reviewing provider policies.
Payment schedules and cancellation rules vary per itinerary and supplier. We share these in writing before you confirm. Where refunds are due from suppliers, timing is subject to their processes.
We act as an agent/intermediary for third-party services. To the fullest extent permitted by law, AlpenReise.live is not liable for indirect, incidental, or consequential damages. Your contract for travel services is with the applicable supplier(s).
All site content (text, design, graphics) is owned by AlpenReise.live unless otherwise stated. You may not copy or reuse without permission.
Your use of the site is also governed by our Privacy Policy and Cookies Policy.
From time to time we may display sponsored content, affiliate links, or advertisements. Sponsored items will be labeled when required. We do not guarantee third-party products/services. Some links may generate a commission at no extra cost to you. Advertising partners must comply with applicable laws and our internal standards; unlawful, misleading, or harmful materials are not permitted.
We may update these Terms periodically. Continued use of the site after changes constitutes acceptance.
These Terms are governed by the laws of Germany (or your chosen jurisdiction). Disputes will be handled by the competent courts in our principal place of business unless mandatory consumer laws provide otherwise.
Email: support@alpenreise.live
When you request an itinerary, we provide a written proposal with services, estimated pricing, supplier terms, and payment milestones. Bookings are confirmed once deposits or full payments (as specified) are received and written confirmation is issued. Availability and prices are not guaranteed until confirmed by suppliers. You agree to review all documents promptly and notify us of discrepancies within 48 hours.
Changes after confirmation are subject to availability and supplier rules. Cancellation charges vary by supplier and date; we will advise applicable terms before payment. If refunds are due, timing depends on the supplier’s processes. Our role is to facilitate requests and communicate outcomes; we cannot guarantee supplier approvals. We recommend appropriate travel insurance to cover unforeseen events.
Neither party is liable for failure or delay caused by events beyond reasonable control, including but not limited to natural disasters, pandemics, acts of government, strikes, or infrastructure failures. We will make reasonable efforts to assist with rebooking or alternative arrangements, subject to supplier availability and policies.
You are responsible for valid travel documents (passport, visas), compliance with health and entry requirements, and timely arrival for services. You must provide accurate information and promptly communicate any changes in contact details or preferences. Some activities may require certain fitness levels or age limits; please consult us if unsure.
We act as an agent or intermediary for third-party providers (e.g., hotels, transport, guides). Your contract for travel services is with the relevant supplier. To the maximum extent permitted by law, we are not liable for indirect, incidental, special, or consequential damages. Nothing in these Terms excludes liability that cannot be excluded by law.
We strongly recommend comprehensive travel insurance covering medical care, cancellations, interruptions, baggage, and personal liability. Certain experiences carry inherent risks; by participating, you accept those risks and agree to follow safety instructions from providers and guides.
We may display sponsored content or affiliate links. Sponsored material will be identified where required. If you purchase through an affiliate link, we may earn a commission at no extra cost to you. We do not guarantee third-party products/services and are not responsible for their performance. Advertisers and partners must comply with applicable laws and our internal standards; misleading or unlawful content is not permitted.
We may update site content, services, and these Terms from time to time. Material changes will be indicated by an updated effective date. Your continued use of the site after changes constitutes acceptance. If any provision is held invalid or unenforceable, the remaining provisions remain in full force and effect.
Questions about these Terms can be directed to support@alpenreise.live. We aim to respond within a reasonable timeframe.